Bb Collaborate Listening Session
Q. Will the login numbers continue to be lodged in VA, any interest in an 800 number?
No, and if ever it won’t come without a cost
Q. Difficulties with the assessment features?
Long answer, but one of the points is that all tools will come under one support unit — streamlining,
Q. Support in the evening and weekends is lacking. People get a “leave a message” notes, and the calls are not answered
We are experiencing trouble with the evening and weekend staff. Should feel frescalate.
aFollow-up: When we have a problem =now= we’re not getting help. Answer: same as above.
Me: How is this an acceptable answer? It doesn’t help our Art professor who needed — and didn’t get — immediate help.
Me: we have answer sheets for our staff, why don’t they?
Q: Get Rid of Java
A: Oh yeah, we know about the issue. They’ve asked the demo team and suggest that the developers have put that on the fast track
Q: Can I use the document camera in the whiteboard? — Not answered (because they concentrated on the first part of the question, above).
A; Students who are kicked off can’t get back on in good time
B: these might be network traffic issue, and you should look into network optimization, but we’ll look into it.
Note — check out the latest building block. Browsing local data is easier, lessening the need for preloading
Note: Have users convert PPT presentations to whiteboard format
Had to leave early to prepare for my own session