Quality Matters

Quality Matters @ William Paterson University

QUALITY MATTERS:  A National Benchmark for Online Course Design

Quality Matters at William Paterson University

Quality Matters at William Paterson University

Quality Matters (QM) is a leader in quality assurance for online education and has received national recognition for its peer-based approach to continuous improvement in online education and student learning. The program features:

– Faculty-centered, continuous improvement models for assuring the quality of online courses through peer review
– Professional development workshops and certification courses for instructors and online learning professionals
– Rubrics for applying quality standards to course design


Quality Matter Process


Step 1: The instructional designers receive training from Quality Matters in applying the rubric, peer evaluations and face-to-face facilitating — Spring 2014

Step 2: Faculty volunteers from across the curriculum receive similar training from QM and/or the instructional designers — Fall 2014

Step 3: Rubric application is disseminated across the curriculum and faculty begin applying the concepts to their online and/or blended courses and the process of course certification begins — Fall 2014, Spring 2015


Journal Articles




Anyone interested in learning more can contact Robert Harris — he or a member of the staff are happy to speak to individuals, groups, departments or colleges to describe the program and to ask what we can do for you!

Cheng Library 120K — harrisr@wpunj.edu — 973.720.2451